Privacy Policy

Herd 360 SMS Privacy Policy.
Last updated: 08/01/2025

Herd 360, LLC (Herd 360) values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Herd 360,  of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Herd 360 decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

This Policy applies to Herd 360, and it governs any and all data collection and usage by us. Through the use of Herd360.com, you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that Herd 360 does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following

  1. What personally identifiable information is collected from you through our website;
  2. Why we collect personally identifiable information and the legal basis for such collection;
  3. How we use the collected information and with whom it may be shared;
  4. What choices are available to you regarding the use of your data; and
  5. The security procedures in place to protect the misuse of your information.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:

  • We collect your phone number and registration information to provide SMS registration services. Your data will not be shared with third parties except as required by law or with your explicit consent
  • .Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc. which may be used when you purchase products and/or services and to deliver the services you have purchased
  • Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.

  • When you opt in to receive SMS messages from HERD 360, we may collect the following personal information:
    Your mobile phone number
    Your name (if provided)
    Any information you provide in your message responses
    Message delivery and interaction data (e.g., timestamps, status)

  1. Data Collection

    We collect your phone number and other registration information solely for account verification and do not share your information with third parties except as required by law.

  2. Data Usage

    For order updates and technical support

  3. Data Transfer Restrictions

    Your collected data will not be transferred or shared with any external organizations under any circumstances, including with user consent.

 

Message Types

You will receive account alerts and technical support

Message Frequency

You will only receive messages about your order and may receive up to 4 per order. Support messages will depend on the support needed.

In addition, Herd 360,  may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

Herd 360, may also deem it necessary, from time to time, to follow websites that our users may frequent to gleam what types of services and products may be the most popular to customers or the general public.

Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.

Why We Collect Information and For How Long

We are collecting your data for several reasons:

  • To better understand your needs and provide you with the services you have requested;
  • To fulfill our legitimate interest in improving our services and products;
  • To send you promotional emails containing information we think you may like when we have your consent to do so;
  • To customize our website according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods with which claims might be made: any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

Herd 360,  does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

Herd 360,  may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times we may find it necessary to personally identifiable  information as a means to keep you informed of other possible products or services that may be available to you from Herd 360.

Herd 360,  may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

Disclosure of Information

Herd 360,  may not use or disclose the information provided by you except under the following circumstances:

  • as necessary to provide services or products you have ordered; in other ways described in this Policy or to which you have otherwise consented;
  • in the aggregate with other information in such a way so that your identity cannot reasonably be determined; as required by law, or in response to a subpoena or search warrant; to outside auditors who have agreed to keep the information confidential; as necessary to enforce the Terms of Service;
  • as necessary to maintain, safeguard and preserve all the rights and property of Herd 360.

Non-Marketing Purposes

Herd 360,  greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Herd 360,  products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

Children under the age of 13

Herd 360, 's website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to mike@herd360.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Herd 360,  will continue to adhere to this Policy with respect to any personal information previously collected.

Links to Other Websites

Our website does contain links to affiliate and other websites. Herd 360,  does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

Notice to European Union Users

Herd 360, 's operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whos personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies tha are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.

Security

Herd 360,  takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information) that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and accept such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

803-341-0938
mike@herd360.com
580 Silos RD, Beech Island, SC 29842

Opting Out of Text Messages

You have the right to opt out of receiving text messages from Herd 360 at any time. To opt out, you can reply "STOP" to any text message you receive from us. Alternatively, you can contact our customer service team directly to request removal from our text messaging list.

Consent and Opt-In:

We don't ask for your phone number when you sign up for an account with us. We only ever get your phone number if you call or text us, or when you purchase products on our website. We do not proactively text you. But if you call or text us, we'll call or text you back. By providing your phone number and opting in to receiving text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly and you are informed about the types of messages you will receive.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Herd 360 LLC, from 803-341-0938 regarding account notification, customer care, delivery notification. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 803-341-0938 or mike@herd360.com. Mobile opt-in information is never shared with third parties.